ACCEPTANCE OF ORDER:
By accepting delivery of any product delivered from Preferred Computer Parts you "The Customer", agree to be bound by the terms and conditions listed below. The Customer and Preferred Computer Parts agree that the following terms and conditions are the exclusive terms governing the sales transaction between The Customer and Preferred Computer Parts. Any attempt to alter, supplement, modify or amend these terms and conditions by The Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, Preferred Computer Parts reserves the right to change the terms and conditions at any time, without prior written notification. Therefore, please check the terms and conditions carefully each time you place an order with Preferred Computer Parts. 

PAYMENT:
Preferred Computer Parts accepts the following forms of payment for USA and Canada customers:

• Visa • MasterCard • Discover Card • Papal
• Pre-paid Company Check, Personal Check, Cashier's Check or Money Order: All Prepaid Orders including Cashier's Checks, require longer processing time. Please note that checks may take 5-7 days to clear.
• Purchase Orders on net terms, company check or C.O.D. will only be accepted with prior approval by our accounting department.
International orders are Wire Transfer. No exceptions.

SALES TAX:
Sales tax is required for orders shipping within our resident state of business. Orders shipped/drop shipped within California will be charged the appropriate sales tax. Please note that sales tax is applicable on all orders shipped to a California address, regardless of the customer’s resident state. Customers with a California Resale License must have a valid Resale Certificate on file with Preferred Computer Parts. For more information, please contact our Accounting Department.

ITEM TESTING:
All our products are fully tested and meet the original manufacturers specifications. Remanufactured or used equipment undergoes extensive test and calibration procedures. Our technicians have over 100 years of combined experience in testing and repairing computers and components.

PHYSICAL DAMAGE POLICY:
Physical damage to any product purchased from Preferred Computer Parts will effectively void the standard and/or extended warranty coverage. Physical damage includes but is not limited to improper handling and/or improper installation of parts. Physically damaged products cannot be returned for replacement or refund.

RESTOCKING FEE:
A 15% restocking fee will be applied to all returns for refund.

Shipping charges are non-refundable.

Refunds can only be requested within 7 days from the date of receipt.

TECHNICAL SUPPORT:
If you are having trouble installing or have any questions in regards to a product purchased from Preferred Computer Parts, you may contact our technical support department during regular business hours.

CHANGES TO ORDERS:
You may request a change to your order anytime prior to shipment. Please call during regular business hours to make any changes to your order. Please have your order number ready when calling. Requests for order changes CANNOT be accepted via Email.

CANCELLING ORDERS:
You may cancel an order anytime prior to shipment. All Cancellations are done via phone only. Please call during our regular business hours to cancel an order. If your account has already been charged you may be charged a $10 processing fee. Your credit will be posted to your account within 48 hours. Requests for cancellations or changes CANNOT be accepted via Email. A restocking fee will be charged for any order that is cancelled after shipping.

RESELERS:
If you are a computer parts reseller in California please fax a copy of your resale certificate to us at 818-700-0730 along with your order.

WEB CONTENT:
Preferred Computer Parts strives to be as accurate as possible in our product descriptions, information content, pricing, and any other product information contained in or referenced on our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete or current. Preferred Computer parts will not be held responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, Preferred Computer Parts at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Please remember, you … our valued customers are ultimately responsible for any and all purchasing decisions made.